How we use your data

Why we collect information about you

In the National Health Service we aim to provide you with the highest quality of health care. To do this we must keep records about you, your health and the care we have provided or plan to provide for you.

These records may include:

  • Your name, address, date of birth, next of kin
  • Clinical information, details and records about your treatment and care
  • Notes and reports about your health
  • Results of lab tests, x-rays etc
  • Relevant information from people who care for you and now you well such as health professionals and relatives

How your records are used

People who care for you use your records to:

  • Provide a good basis for all health decisions made in consultation with you and other health care professionals
  • Deliver appropriate health care
  • Make sure your health care is safe and effective
  • Work effectively with others providing you with health care
  • Clinical audit – to check the quality of health care
  • Help investigate any concerns or complaints you or your family have about your health care
  • Teach health workers i.e. trainee doctors

You have the right

You have the right to confidentiality under the Data Protection Act 1998 (DPA), the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply)

You have the right to ask to view or a copy of your medical records – please contact the surgery for further details

How we keep your records confidential

Everyone working for the NHS has a legal duty to keep information about you confidential.

  • We need to hold personal information about you on our computer system and in paper records to help us look after your health needs. We have a duty to maintain full and accurate records of the care we provide you. Please help us keep your record up to date by informing us of any changes to  your circumstances.
  • We have a duty to keep records about you confidential and secure.
  • In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other cirucmstances you may be required to give written consent before information is released such as for medical reports for insurance, solicitors etc.
  • Information will not normally be disclosed to family, friends or spouses unless we have prior written consent.

If you think anything is inaccurate or incorrect, please inform the practice immediately.

We will not share information that identifies you for any reason unless

  • You ask us to do so
  • We ask  and you give us specific permission
  • We have to do this by law
  • We have special permission for health or research purposes
  • We have special permission because the interest of the public are thought to be of greater importance than your confidentiality – for example, if you had a serious medical condition that may put others you had come into contact with at risk

Anyone who recieves information from us also has a legal duty to keep it confidential