Our prescription pledge
Captain French Surgery will aim to have your prescription ready for collection 2 working days (48 hours) from the day we receive your request.
|Order by 2.00pm on||Ready to collect after 1.00pm on|
Prescription requests given
at hospital appointments
Will be processed in 2 working days
If you place the request with a pharmacy please allow a further 24 hours for the pharmacy to have your medication ready for you.
To nominate a pharmacy to send your medications to, please contact them directly and they will let us know where to send them in future.
In exceptional circumstances we will be able to deal with your request urgently.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2020 the charges are:
- Prescription (per item): £9.15
- 3-month prepayment certificate (PPC): £29.65
- 12-month prepayment certificate (PPC): £105.90
If you will have to pay for four or more prescription items in three months, or more than 13 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.15, whereas a three month PPC will cost you £29.65 and a 12 month PPC £105.90.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website